major4d Privacy Policy
This page describes what we collect when you use major4d and how we keep that data protected. We take your privacy seriously and operate according to applicable data-protection law. Our commitment is to be transparent about our practices so you understand exactly what happens to your information.
We at major4d collect personal data only to operate our platform, process your payments, verify your account, and provide customer support. We do not sell your data to third parties. This policy applies to everyone who accesses our service through any device — Android installation, iOS browser, or desktop — in jurisdictions where our service is available.
What we collect and why
When you create an account on major4d, we collect your full name, email address, phone number, date of birth, and address. We need this information to verify your identity, comply with anti-money-laundering law, and contact you if there are issues with your account. We also record your IP address and device details so we can detect suspicious login attempts and protect your account from unauthorised access.
Our major4d payment system records every deposit and withdrawal you make. We store the amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, e-wallet), timestamp, and transaction status. We keep this record to reconcile your account balance, respond to disputes, and meet regulatory reporting obligations. Payment processors may retain copies of these records separately.
We log your gameplay activity — which games you play, how long you play, your account balance changes — so we can calculate your account standing, generate accurate statements, and detect fraudulent patterns. We also track which cities you access major4d from (Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta and others) to ensure you are in a jurisdiction where our service operates legally.
How long we keep your data
We retain your account information for as long as your account is active. If you close your account, we store your data for seven years to meet tax and regulatory requirements. After seven years, we delete or anonymise the data unless legal proceedings require us to keep it longer. Payment records are kept separately by our processors and banks according to their own retention schedules.
Third-party processors and data transfers
Our major4d platform uses third-party service providers to process payments, verify your identity, and host our servers. These include payment gateways (Midtrans, Doku, Xendit), identity-verification vendors (Onfido, Sumsub), and cloud-hosting providers (AWS, Google Cloud). Our servers may sit outside your jurisdiction, but we enforce data-protection contracts with every vendor. We do not share your data with marketing companies, data brokers, or advertisers.
Your rights and our major4d contact
You have the right to request a copy of the data we hold about you, ask us to correct inaccurate information, or request deletion if we no longer have a legal reason to keep it. To exercise these rights, contact our privacy team at [email protected]We will respond within fourteen days.
We use cookies and tracking pixels to remember your login session, measure page performance, and detect fraud. Most browsers allow you to refuse cookies or alert you when a cookie is set. Disabling cookies may break some features of major4d, such as staying logged in.
We review this policy annually and may update it to reflect changes in our service or applicable law. Any material change will be announced on our platform. Your continued use of major4d after a policy update means you accept the new terms.